
Listening
A Pause or a Paraphrase: Two Ways to Show Attention
A pause or paraphrase can ease a delicate exchange or sharpen a practical decision. Learn which response fits the…
Ways to notice what is said, and what a speaker may need from the moment.

A pause or paraphrase can ease a delicate exchange or sharpen a practical decision. Learn which response fits the…
No single trick can make an exchange worthwhile. Attention, a little patience and a question asked in good faith can give it room to grow.